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Programme and team controls

Set the rules once, then see how the programme is used.

Create the card, define its reward and limits, organise staff and outlets, and review the activity behind each customer’s progress.

An owner reviews the NeoLoyal dashboardAn illustrated owner reviews programme progress, activity, staff, and outlets.

What it is

What is owner dashboard in NeoLoyal?

NeoLoyal owner controls are the programme, team, outlet, and customer-record tools used to run a digital stamp card. Owners choose what the card promises, decide who can act on it, and review stamps, rewards, redemptions, and adjustments.

For owners and managers

The useful details, kept close to the real visit.

Each capability has a clear place in the customer, staff, or owner journey.

Shape the programme

Choose a target from 2 to 50 stamps, set rewards, and configure visit limits, cooldowns, daily caps, or expiry.

Match the business

Choose the card colour and stamp icon, then create printable SVG join posters for each outlet.

Organise the team

Invite staff and assign their role, permissions, and outlet access without making every user an owner.

Review customer activity

Search customer records and review cards, stamps, rewards, redemptions, notes, tags, and manual adjustments.

The journey

Four steps, with responsibility visible at each one.

  1. Define the card

    Choose the target, reward, appearance, and rules customers should know.

  2. Prepare each outlet

    Add locations and place the correct printable QR join poster at the counter.

  3. Give staff the right access

    Invite team members and limit their work by permission and outlet.

  4. Review programme activity

    Follow customer cards and the recorded history of stamps and redemptions.

The boundary

NeoLoyal supports a clear visit-based programme—not an open-ended points economy.

Owners define a visible stamp target and reward. That makes NeoLoyal a strong fit when the repeat behaviour is easy to recognise and staff can validate it during the real visit.

See how the whole NeoLoyal journey connects.

Follow the customer card, staff validation, and owner controls from the first scan to a confirmed reward.